Service Delivery Manager - Full-time Maternity cover
Victim Support is looking for a Service Delivery Manager (Maternity Cover) to work 37.5 hours per week Monday - Friday based in Wiltshire
Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
You will contribute to Victim Support’s mission by recruiting, managing and developing a team of volunteers who provide a high quality service to people experiencing crime in Swindon and Wiltshire. Working within our Community Response team you will receive victim referrals from a range or sources. You will contact victims to carry out needs and risk assessments, undertake some complex casework and allocate cases to volunteers for longer term support. You will plan and implement new areas of work, and you will develop local partnerships with outside agencies.
You will have experience of delivering a service and working with service users in a statutory, voluntary or community work setting. You will have good verbal and written communication skills, and will understand the importance of confidentiality and safe working.
You will be based in Devizes with infrequent travel across Wiltshire and Swindon. Some early evening and occasional Saturday shifts apply to this post.
The successful applicant will need satisfactory clearance of an enhanced Disclosure and Barring Service check (DBS) and Police Vetting.
Please contact Katie Maclean on 01380 738878 if you would like to discuss the role further.
The closing date for this role is 23rd July 2018 and interviews will be held on Monday 30th July 2018
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.
If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.
Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.