Victim Services Specialist Caseworker
Victim Support is looking for a Victim Services Specialist Caseworker based in Devizes.
Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
You will contribute to Victim Support’s mission by providing a high quality, frontline service to people experiencing crime and antisocial behaviour in Swindon and Wiltshire. You will have a caseload of victims who are at high risk of harm or have complex needs. Working alongside our Community Response team, you will carry out needs and risk assessments. You will develop a personal support plan with each service user, and will support them until their needs are met. You will develop multi-agency links so that the wider needs of our service users are met.
You will have experience of managing a high, demanding and complex caseload, and experience of supporting vulnerable people in overcoming emotional, social and practical challenges. You will have excellent verbal and written communication skills. You will know how to deal sensitively with challenging and emotionally charged situations, demonstrating empathy and controlling your own emotions. You will be based in the Devizes office but will routinely travel across Wiltshire and Swindon to visit victims and to attend key meetings.
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
The role is fixed term to March 2019 but has the possibility of being extended, subject to funding.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.
If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.
Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.
The successful applicant will need satisfactory clearance of an enhanced Disclosure and Barring Service check (DBS) and Police Vetting.
Please contact Katie Maclean on 01380 738878 if you would like to discuss the role further.